The Sales Associate is responsible for assisting customers in purchasing items from the bookstore, maintaining product displays, handling transactions, and ensuring the store’s organization. This role provides customer service, promotes school-related products, and supports the store's operations to contribute to a smooth and positive shopping experience.
Duties and Responsibilities
- Customer Service:
- Greet and assist customers
- Address customer complaints or concerns in a professional and polite manner.
- Offer solutions to resolve any issues and ensure customer satisfaction.
- Inventory Management:
- Restock shelves and ensure that products are well-organized.
- Monitor inventory levels and notify superior of low stock.
- Assist with receiving and displaying new stock.
- Processing Transactions:
- Ensure accurate daily sales records.
- Store Maintenance:
- Ensuring the store is clean, organized, and welcoming for customers.
- Product Knowledge:
- Knowledge of available merchandise, books, and pricing.
Job Requirements
- EDUCATION
- A graduate of any Bachelor's Degree
- EXPERIENCE
- Prior experience in retail, sales, or customer service is preferred but not required
- With basic knowledge of school supplies, uniforms, or merchandise depending on the bookstore’s inventory.